Don’t just go with the lowest bidder! Would you go on a cruise with the cheapest cruiselines? Before you commit to a handyman, make sure the convenience of cheap and fast doesn’t turn into a headache that lasts a lot longer.

Are they Insured?

This is the single most important item on this list. Insurance protects your home and property, and WSIB-insured companies provide liability for the workers themselves. Without insurance, the homeowner is responsible for any injuries that occur on the “job site” — in this case, your home.

Are they licensed by the city?

In Toronto, anyone who advertises themselves as a “renovator” must be licensed by the city. This ensures that the contractor, renovator, or handyman completes your project according to the city’s regulations and laws. There’s nothing worse than paying through the nose for a kitchen remodel, only to have to tear it all up again.

The City of Toronto’s website explains who needs a license, here.

What are the terms of payment?

On most jobs under $2000, Odd Job Handyman has payment terms of “Net 30,” meaning that your payment is due 30 days after project completion. Some service providers will demand an upfront fee on all jobs, or before all of the work has been completed. This can sometimes be a red-flag.

How long have they been in business?

Companies that have a long history of success are more likely to do good work. Businesses that cut corners or cheat their clients don’t last long. Odd Job has been in business since 2008, and has compiled a long list of reviews and accolades.

Are the technicians trained and qualified?

In addition to being insured and licensed, you need to make sure that a company is skilled enough to complete your job. Several certifications exist, including the Association of Canadian Handyman professionals (ACHP) and the “Red Seal” qualification for tradesmen. Several technicians have diplomas and certificates from construction, engineering, and trade schools.

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