3. Consultation
Clients will provide Odd Job with a detailed list of tasks and pictures of repairs needed and Odd Job will create an Estimate based on the details that have been provided by the Client. Based on the complexity of the Project, Odd Job has the authority to have a Senior Project Manager investigate, analyze and assess the Project before commencement, including an on-site consultation. Once the Project details are finalized, an on-line Estimate is created and sent to the client for their approval and signature.
3.1 Onsite Consultation
For an on-site consultation, a Senior Project Manager will meet with the Client on-site to discuss the details of the Project. Odd Job also offers on-site consultation upon the Client’s request. Any Senior Project Manager on-site consultation has a fee of $60.00 + HST. This fee will be rebated on final invoices of Projects of over $5,000.00 before taxes. Credit card information is required prior to booking an on-site consultation. For larger Projects, a job budget range must also be pre-qualified before an on-site consultation can be scheduled.
3.2 Estimates
Due to the variable nature of the construction industry, Odd Job provides Estimates and not quotes. Estimates are calculated based on the details and information provided by the Client or on Project Manager notes taken at an on-site consultation with the Client.
By accepting an Estimate provided by Odd Job, you are acknowledging that Estimates are subject to change based on the actual job completed and time consumed. Technician(s) will discuss any changes while on-site, and Odd Job will then issue an updated Estimate on any add-ons or changes in orders over $375.00. By signing the Estimate, the Client agrees to pay for all requested services contained within the Estimate as well as any additional charges that may be incurred in order to complete the Project. The Client authorizes Odd Job to pre-authorize a charge to the Client’s credit card based on the approved Estimate. The final invoice will reflect any changes to the Project which may result from Add-on Requests as outlined in section 3.3, environmental factors, incomplete information from Client or any unforeseen circumstances beyond the control of Odd Job. Due to these circumstances, Odd Job may be required to make additional visits. If any additional visits cannot be scheduled for Odd Job within 3 weeks, Odd Job will invoice for work completed to date and a new estimate will be created for any additional visits beyond the previously invoiced date.
3.3 Add-on Requests/Change Orders
On-site requests for additional work by the Client, not contained in the approved work order shall be automatically deemed to be approved by the Client (the “Add-on Requests”). Add-on Requests will only be accommodated if a) the Technician and/or Contractor has the time (request must be able to be completed within 15 minutes or is being completed in place of another task that cannot be completed for whatever reason); and b) Technician and/or Contractor must have the required skills set and materials to accommodate the Add-on Requests. Odd Job reserves the right to refuse any Add-on Requests not contained in the approved work order.
3.4 Deposit
For Estimates between $500.00 and $10,000.00, a 50% deposit is required prior to Odd Job commencing the Project.
For Estimates over $10 000.00, the following deposit structure will be applied:
- 33% deposit required prior to the start of the Project;
- 33% at half way to completion of the Project;
- Remainder at the completion of Project