OddJob Handyman Services (“OddJob,” “we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what choices you have. By using our website or contacting us to request a service, you agree to the practices described in this policy.
Information We Collect
We collect personal information that you provide directly to us, including:
- Your name
- Email address
- Phone number
- Home or property address
- Details about the job or service you are requesting
- Photos you upload when submitting an estimate request
We may also collect basic technical information when you visit our website, such as your browser type, device type, pages visited, and referring URL. This information is collected through standard web analytics tools and is used in aggregate form only.
How We Use Your Information
We use the information we collect to:
- Respond to your estimate requests and service inquiries
- Schedule and confirm appointments
- Communicate with you about your job, including follow-ups and service updates
- Send you maintenance reminders or seasonal tips if you have subscribed to our newsletter
- Improve our website and services
Consent to Be Contacted
By submitting an estimate request, booking a consultation, filling out a contact form, or otherwise reaching out to OddJob, you consent to being contacted by our team by phone, email, or text message in connection with your request. We will only contact you for purposes directly related to your inquiry or service.
If you subscribe to our newsletter or advice updates, you consent to receiving periodic communications from us. You can unsubscribe at any time using the link included in every email we send.
We Do Not Sell Your Information
We do not sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes. Your information stays with OddJob.
Third-Party Service Providers
We work with a small number of trusted third-party service providers to operate our business, including our booking and scheduling platform (Jobber), our email platform, and our website analytics provider. These providers access your information only as needed to perform services on our behalf and are not permitted to use it for any other purpose.
Data Retention
We retain your personal information for as long as is necessary to provide our services and comply with any applicable legal obligations. If you would like your information removed from our records, contact us at the details below and we will action your request within a reasonable timeframe.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request that we correct inaccurate information
- Request that we delete your information, subject to any legal obligations we may have to retain it
- Withdraw consent to marketing communications at any time
To exercise any of these rights, contact us at the details below.
Cookies
Our website uses cookies to support basic functionality and analytics. By continuing to use our website, you consent to our use of cookies. You can disable cookies in your browser settings at any time, though some features of the site may not function as intended if you do.
Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. If you have concerns about the security of your information, contact us directly.
Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, contact us at:
OddJob Handyman Services
Toronto, Ontario, Canada
Phone: 416 – 520‑1161
Email:
Website: oddjob.ca